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Location Details

Opening a location from the Locations screen shows its details, its opening hours and the staff assigned to it.

The address, state and country, postal code, slot length, time zone and creation date. Choose Edit to change any of them; it is shown only to people who can manage locations. Clear the second address line to remove it.

Changing the time zone does not move appointments that are already booked. They keep the time they were booked for. New bookings, opening hours and availability use the new zone.

For each day of the week, whether the location is open and from when to when. Change the days and times, then choose Save. Staff can only be booked at the location while it is open. Only people who can manage locations can change the hours.

The staff members who work at this location, with their email and the date they were assigned. The email is shown only to people who can view users; with just the staff directory it shows as not available.

  • Assign adds a staff member to the location. Search by name to find them.
  • Unassign removes them, after you confirm.

Whether patients and schedulers can book a staff member comes from their role: roles with the Bookable permission, such as Doctor, make them bookable at every location they are assigned to. To stop someone being booked at one location, uncheck Bookable for that location on their user record, under Assigned locations. The other per-location permissions, such as starting visits, can be unchecked there the same way.

Anyone who can view locations can open this page. Seeing who is assigned needs the permission to view staff locations too; without it the Assigned users section is left out. Assign and Unassign are shown only to people who can manage staff locations.