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Medications

A patient’s medications are tracked on two cards:

  • Drug Prescriptions: what your clinicians prescribed.
  • Drug Intake: the doses the patient actually took.

Both appear on the visit page. A card shows a compact list; Expand opens the full table.

Choose Add on the Drug Prescriptions card to issue a prescription. For each drug:

  • Search the drug catalog. Type at least three letters. Three letters find drug names in your language with a word that starts with them; four or more find them anywhere in a name, in any language. The best matches come first.
  • Set the start date and end date of the treatment.
  • Set the quantity per dose, in the units of the drug’s presentation (for example, tablets).
  • Set the interval in hours between doses, and the duration in days.
  • Optionally add indications: instructions for taking it.

Add as many drugs as the prescription needs. Each drug can appear only once on a prescription, its end date can’t be before its start date, and the quantity, interval and duration must be at least 1. You can also record an External ID (your reference in another system) and Doctor Notes for the care team.

The prescription’s dates come from its drugs.

The prescription is recorded under your name and your organization. When you prescribe during a visit, it is also linked to that visit.

The table shows each prescription’s date range, and a status:

  • Active: at least one of its drugs is still within its dates.
  • Inactive: every drug has passed its end date.

Choose the drug count to see each drug with its dosing, the external ID and the notes. The expanded table also has a Patient Notes column for a note the patient added.

Prescriptions can’t be edited in the app. To correct one, delete it and issue a new one. Any clinician of your organization can delete a prescription your organization issued, so the delete button shows only on those. Prescriptions the patient recorded themselves can be deleted only by the patient.

Once a visit has a prescription, you can generate the visit’s prescription document from the visit.

The Drug Intake card is in the Medications section of the visit page. Choose Add on it to log a dose the patient took:

  1. Pick the date and time.
  2. Pick the drug. Drugs from the patient’s active prescriptions are listed first. Otherwise, search the catalog.
  3. If the drug is on any of the patient’s active prescriptions, a For Prescription field appears: pick the prescription the dose was taken under, or None. Picking the drug from the active-prescriptions list fills it in when only one prescription includes that drug.
  4. Enter the quantity.
  5. Optionally add Clinician Notes.

The dose is linked to the visit you log it from, so Visit only shows it. To correct an entry, delete it and log it again. The delete button appears only on doses your organization logged. The expanded table’s Presentation column currently always shows N/A. Its Prescription column shows the prescription a dose was taken under; choose it to open the prescription’s details. A prescription deleted since reads Unavailable.

Patients can also log their own doses in the patient app, and link each to one of their active prescriptions the same way. Those doses appear on the same card, with the patient’s own note in the Patient Notes column of the expanded table. Only the patient can delete them, so they have no delete button. In the patient app, patients see the doses your organization logged but can delete only their own.

The linked prescription has to be a current prescription of the same patient that includes the drug, otherwise the dose is refused. This also applies to doses recorded through the API.

Both tables follow the visit page’s Visit only filter. With it on, they show only the prescriptions issued and doses logged during this visit; with it off, they show the patient’s whole history. A closed visit always shows only its own records.

When the page selects a date range, doses are matched by when they were taken, and both the first and the last day of the range are included.

Viewing and adding prescriptions, and viewing and logging doses, each need the matching permission.

  • Staff see the prescriptions and doses recorded by their own organization, and the doses the patient logged themselves once the patient has also accepted your organization. Doses are part of the patient’s lifestyle records: if the patient stops sharing those with your organization, the card is empty and you can’t log new doses. Prescriptions the patient recorded themselves are shown, with their drugs, once the patient has accepted your organization and shares their clinical records with it.
  • Patients see every prescription issued to them, with its drugs, and every dose recorded about them, from every organization. In the patient app they can also record prescriptions they got elsewhere, and change or delete those. They can delete only the doses they logged themselves, and cannot change a prescription your organization issued. A note they add to their own prescription shows as Patient Notes.

If the patient has stopped sharing their clinical records with your organization, adding a prescription for them fails with a message that you are not allowed to.