My Week

My Week shows your appointments and when you are available, one week at a time. It is where you tell the platform when patients can be booked with you.

It only has something to show if you are bookable at one or more locations. You are bookable when one of your roles has the Bookable permission, at the locations you are assigned to, unless an administrator has switched it off for a location on your user record, under Assigned locations. Otherwise the page says you aren’t bookable anywhere.

Reading the week

Use the arrows to move between weeks, and the location selector to show one location or all of them. Booked visits appear over your available time. Choose Show availability to see your available hours as well.

With one location selected, times are shown in that location’s time zone, whatever the time zone of your device.

Setting your availability

If you are allowed to manage your own availability, choose Edit Availability.

• Weekly availability: for each location, drag across a day to set the hours you normally work there, then Save. Saving replaces that location’s whole week.
• Exceptions: on a specific date, either block time off (a holiday, leave, an appointment of your own) or add a one-off extra window at a location.
  • Blocking time without choosing a location blocks you everywhere you work.
  • Like weekly availability, an extra window can only be added at a location where you can be booked.
  • Block the whole day covers the full day.
  • Remove an exception from the list when it no longer applies.

You can only be booked when you are available and the location is open, and never twice at the same time, even at two different locations. The location’s opening hours are set on its page on the Locations screen.

Who sees what

Anyone who can view visits can open My Week. Changing your own availability needs the permission to manage your own availability. Colleagues who can view staff availability see your availability on the Roster.